Terms of Service

NBRS is a sports photography service. We send photographers to shoot games, tournaments, and practices for the schools, clubs, leagues, and other organizations that hire us. We deliver the resulting photos and videos through password- or link-protected online galleries. Parents, athletes, and organizations buy individual photos, videos, or full-gallery downloads through those galleries. The Service does not stream subscription content and does not include in-app digital subscriptions.

You must be at least 18 years old (or the age of majority in your jurisdiction) to create a paying account on the Service. Minors may appear in photographs hosted on the Service only through the agreement between us and the organization the minor belongs to — minors do not create their own paying accounts.

You agree to provide accurate registration information, to keep it up to date, and to keep your password confidential. You are responsible for everything that happens under your account. Don't share account credentials. Notify us at contact@nbrs.app promptly if you believe your account has been compromised.

You agree not to:

• Scrape, mirror, or otherwise extract bulk content from the Service without our written permission.
• Reverse engineer, decompile, or attempt to derive the source code of any part of the Service.
• Share, sell, or publish gallery-access links or download tokens in a way that lets people who didn't purchase access bypass our paywall.
• Use photographs you purchase in any way that infringes a third party's rights, defames anyone, or violates the law.
• Attempt to access another user's account or any non-public portion of the Service.
• Use the Service to send unsolicited bulk messages or otherwise violate applicable anti-spam law.

We own the copyright in everything our photographers shoot. Photographs and videos delivered through the Service remain the intellectual property of NBRS (or, where our contract with the commissioning organization says so, jointly with that organization).

What you get when you buy a photo or video. When you successfully complete a purchase, NBRS grants you a non-exclusive, perpetual, worldwide, non-transferable license to download, display, reproduce, and share the file for personal, non-commercial use. That includes:

• Posting the photo on your personal social media.
• Printing it for yourself, your family, or as a personal gift.
• Sharing it with relatives, friends, the player, the team, the coach, or the school for personal or recognition purposes.
• Using it as a profile picture, in a personal scrapbook, in a yearbook, or in a school-program slideshow.

What the license does not permit. Without a separate written agreement with us, you may not:

• Resell or sublicense the file.
• Redistribute the file for profit (for example, selling prints to other parents, licensing to a news outlet, or including it in paid merchandise).
• Use the file for any commercial purpose — including advertising, sponsorship content, paid endorsements, or promotional materials for a business.
• Remove or obscure any watermark, copyright notice, or other proprietary mark on the file.
• Use the file in a defamatory, harassing, sexually explicit, or otherwise unlawful context, or in any context that would embarrass or disparage the people depicted.

For commercial-use licenses, contact contact@nbrs.app.

Organizations that commission NBRS retain whatever rights are granted to them in their separate written agreement with us.

Anyone who appears in a photograph hosted on the Service — or, for a minor, their parent or legal guardian — may request that the photograph be removed. To make a request, email privacy@nbrs.app with the gallery link or a description of the image. NBRS will comply with credible removal requests within seven (7) business days, without charging a fee.

All prices on the Service are in US dollars. Sales tax is calculated by Stripe based on the billing address you enter at checkout and is shown as part of the total before you confirm your purchase.

All payments are processed by Stripe under their user terms. Your card information is sent directly to Stripe; NBRS never sees or stores your full card number.

Successful payment gives you immediate access to download your purchase plus a unique link that remains valid for 90 days. We recommend you download and back up the files within that window.

All sales are final. We do not issue refunds for any purchase, except where required by applicable law (for example, unauthorized or fraudulent transactions reported within seven (7) days).

For accidental duplicate purchases, contact support@nbrs.app within twenty-four (24) hours; we will review at our discretion.

Booking deposits and service fees for in-person photography shoots are governed by the cancellation policy disclosed at the time of booking.

You may delete your account at any time through Settings → Personal → Delete account in the app or portal. Account deletion removes your login credentials, sessions, two-factor secret, and personal contact details. Records of completed transactions and signed contracts are retained for the period described in our Privacy Policy.

We work hard to keep the Service running but provide it on a best-effort, "as available" basis. We may need to take parts of the Service offline for maintenance, security, or operational reasons, and we are not liable for those interruptions. There is no service-level agreement.

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE FULLEST EXTENT PERMITTED BY LAW, NBRS DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. NBRS DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, OR THAT ANY DATA YOU STORE WITH US WILL BE COMPLETELY PROTECTED FROM LOSS.

To the maximum extent permitted by law, NBRS's total aggregate liability to you for any claim arising out of or related to the Service is limited to the greater of (a) one hundred US dollars (US$100) or (b) the amount you paid us in the twelve (12) months immediately preceding the event giving rise to the claim.

NBRS will not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, or other intangible losses, even if we have been advised of the possibility of those damages.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above may not apply to you.

Try us first. Before filing any formal claim, please contact us at contact@nbrs.app and describe the dispute. We will work in good faith to resolve it within 30 days.

Binding arbitration. Any dispute not resolved within 30 days that arises out of or relates to these Terms or the Service (other than disputes that may be brought in small-claims court, which either party may bring) will be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules then in effect. The arbitration will take place in Atlanta, Georgia (or, at your option, by video conference, or in your county of residence if you are a US consumer). The arbitrator's decision will be final and may be entered as a judgment in any court of competent jurisdiction.

Class-action waiver. You and NBRS each agree that any dispute will be brought only in an individual capacity and not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding. The arbitrator may not consolidate the claims of multiple persons or preside over any form of representative or class proceeding.

30-day opt-out. You may opt out of this arbitration agreement by emailing contact@nbrs.app with the subject "Arbitration opt-out" within 30 days of first accepting these Terms. Opting out will not affect any other part of the Terms.

You agree to indemnify and hold harmless NBRS, its officers, employees, and contractors from and against any claim, liability, damage, loss, or expense (including reasonable attorneys' fees) arising out of or related to your misuse of any photograph or video obtained through the Service, your breach of these Terms, or your violation of any law or third-party right in connection with your use of the Service.

We may suspend or terminate your access to the Service at any time, with or without notice, if we reasonably believe you have violated these Terms, if we are required to do so by law, or if continuing to provide the Service to you would create a security or operational risk. Sections that by their nature should survive termination — including IP ownership, the limited license to purchased files, disclaimers, limitation of liability, indemnification, and dispute resolution — will survive.

These Terms and any dispute arising out of them are governed by the laws of the State of Georgia, USA, without regard to its conflict-of-laws rules, and (where applicable) by US federal law. Any court action permitted under Section 12 will be brought exclusively in the state or federal courts located in Fulton County, Georgia, and you consent to the personal jurisdiction of those courts.

We may update these Terms as the Service evolves. For material changes, we will email active account-holders at least 30 days before the change takes effect and post a banner on the Service. Continuing to use the Service after a change means you accept the updated Terms.

Entire agreement. These Terms, together with our Privacy Policy, are the entire agreement between you and NBRS about the Service and supersede any prior agreements on the same subject.

Severability. If any part of these Terms is held to be unenforceable, the rest will remain in full force and effect.

No waiver. Our failure to enforce any provision is not a waiver of our right to do so later.

Assignment. You may not assign these Terms. We may assign them to an affiliate or to a successor in connection with a merger, acquisition, or sale of assets.

Questions about these Terms? contact@nbrs.app, or by mail at Neighbors Enterprises LLC, 4685 Amberwood Trail, Marietta, GA 30062, USA.